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Power Virtual Agents lets users create chatbots that can communicate with clients, other employees, or website visitors, answer their questions, pull data from knowledge database, and provide services that simplify interaction with the company’s business processes.
How to make your eCommerce business benefit from modern chatbots
AI, natural language processing, and machine learning are being actively developed benefiting various industries. E-Commerce is no exception. Many online stores adopt chatbots to maximize their marketing and sales efforts.
Going omnichannel: why’s and how’s
Do you run your sales through different channels which are not integrated? Or do you only sell through your web-store? If you answer yes to any of these questions, it is very likely, you lose your possible profit. Read on to know why and how to avoid this by introducing integrated eCommerce channels.
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