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NLGo Omnichannel – be where your customers are
Marketing stats claim that people prefer having different shopping options. Going mobile with apps and chatbots significantly raises sales conversion rates and average order value
- Sync selling and communication channels
- Provide immediate service and support
- Track your customers journey
Unified modern channels
Approach your customers wherever they are: create new trendy communication channels like m-apps and social media stores. Unify all the channels and make them convenient for both parties – the client and the business. Unified solutions became affordable even for small and middle-size companies. See what can be done to introduce new channels at a reasonable cost:
- IoS and Android mobile apps
- Smart chatbots (AI & NLP):
- artificial intelligence
- natural language processing
- Facebook, WhatsApp, and Telegram
- Social-commerce:
- Infotainment kiosks
- Self-service vending machines
UNIFIED WEB AND MOBILE – TODAY'S MUST HAVE FOR YOUR OMNICHANNEL
It’s common nowadays that businesses have both a webstore and mobile applications integrated and interconnected. This adds additional value and convenience for their clients. Next growing trend – introducing social shops (Facebook, Instagram) and chatbots, leveraging people’s addiction to messengers and social networks
Online store
M-apps – IoS, Android
WhatsApp and Telegram chatbots
Facebook shop and chatbot
ERP and CRM Integration
Seamless and scalable Omnichannel integration with backend systems like ERP, CRM, warehouse management, etc. might be a difficult step. We help to overcome connecting issues by delivering end-to-end solutions based on middleware web API. It allows to mutually sync all the channels and provide connectivity to remote business systems
Dynamics 365 / SalesForce
Oracle / SAP
IN-STORE KIOSKS – A PART OF YOUR UNIFIED OMNICHANNEL
Any in-store selling channel like self-service kiosks or a call-center can be embedded into the unified shopping environment and be synced with other channels and backend systems
Browse products and service
Make choice and complete shopping
Quick payment and dispensing
See the order online in other channels (web, m-app, chatbot)
Our technologies
We rely on open frameworks brought by top technology companies and development community
- Middleware API
- Cross-platform mobile development
- Bot framework API
- NLP frameworks
- Cost-saving Linux deployment
- Xamarin
- Microsoft Bot Framework
- Stanford.NLP.NET
- Azure Cognitive Services
- Cloud hosting (Azure and Amazon)
CONTACT US FOR A FREE CONSULTATION OR A DEMO
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