EN
DE
NL65%
of customers prefer to contact businesses via messaging apps
An important trend in ecommerce these days – people prefer contacting companies using chats and messengers. This makes the communication immediate with no need to wait for an operator
Deep customer engagement leads to significant rise of conversion rates
Mobile apps and chatbots provide your customers with a rich shopping experience and service. As a result, loyalty to your brand increases
We develop smart chatbots embedded into your e-Commerce environment
Smart chatbots and natural language processing (NLP) bring almost unlimited variety of features to your clients. They can search, compare, and serve immediately any user requests. And what is immensely valuable – without any delays inherent for human responses
- Immediate information and service
- Products browsing
- Human-like conversations
- Voice search
- Chat notifications and reminders
Multi-channel solution – WhatsApp bot integrated with a central CRM system
Case 1 - WhatsApp chatbot serving new user registration process
- Chat-like step-by-step process
- Type in requested data
- Upload and download files
- Submit the 'form'
Telegram chatbot + online-store + cross-platform mobile application
CASE 2 - Telegram NLP-chatbot for Online Ordering
- Quick search
- Human-like requests
- Online ordering
- User account info
- Order history
- Customer support
Our technologies
- Microsoft Bot Framework
- Azure Cognitive Services
- Stanford.NLP.NET
- NLP frameworks
CONTACT US FOR A FREE CONSULTATION OR A DEMO
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