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ISDK - eCommerce development, omnichannel solutions, CRM-marketing
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  • Home
  • Services
    • Retail & eCommerce
      • .NET eCommerce
      • Multichannel eCommerce
      • Mobile Apps for eCommerce
      • eCommerce Chatbots
      • Dynamics365 Integration
    • SharePoint Portal
      • Document flow
      • Request approval services
      • Staff directory and orgchart
      • Helpdesk
      • HR-services
      • Reporting and documentation
  • Projects
  • Customers and partners
  • Blog
  • Contact us

Whatsapp, Facebook, Telegram chatbots integrated with your e-Commerce

65%
of customers prefer to contact businesses via messaging apps

An important trend in ecommerce these days – people prefer contacting companies using chats and messengers. This makes the communication immediate with no need to wait for an operator

Deep customer engagement leads to significant rise of conversion rates

chatbots for ecommerce omnichannel

Mobile apps and chatbots provide your customers with a rich shopping experience and service. As a result, loyalty to your brand increases

Click-through rate35%
Customer reach95%
Opened messages90%

We develop smart chatbots embedded into your e-Commerce environment

Smart chatbots and natural language processing (NLP) bring almost unlimited variety of features to your clients. They can search, compare, and serve immediately any user requests. And what is immensely valuable – without any delays inherent for human responses

  • Immediate information and service
  • Products browsing
  • Human-like conversations
  • Voice search
  • Chat notifications and reminders
WhatsApp-Chatbot-eCommerce-Service

Multi-channel solution – WhatsApp bot integrated with a central CRM system

Case 1 - WhatsApp chatbot serving new user registration process

  • Chat-like step-by-step process
  • Type in requested data
  • Upload and download files
  • Submit the 'form'

Telegram chatbot + online-store + cross-platform mobile application

CASE 2 - Telegram NLP-chatbot for Online Ordering

  • Quick search
  • Human-like requests
  • Online ordering
  • User account info
  • Order history
  • Customer support
telegram-nlp-chatbot for online ordering
AI-chatbots for multichannel e-Commerce

Our technologies

  • Microsoft Bot Framework
  • Azure Cognitive Services
  • Stanford.NLP.NET
  • NLP frameworks

CONTACT US FOR A FREE CONSULTATION OR A DEMO

Contact us Our experience

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“The only way to do great work is to love what you do” - Steve Jobs

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Projects

https://isdk.pro/wp-content/uploads/Barcode-scanning-small-150x150.jpegMVP app to test an E-Commerce business idea in 3 weeks
https://isdk.pro/wp-content/uploads/GlobeIn-Shop-small-1-150x150.jpgiOS app with Apple in-app subscriptions and purchases
https://isdk.pro/wp-content/uploads/globein-box-small-150x150.jpgSubscription boxes iOS app set up for marketing campaigns
https://isdk.pro/wp-content/uploads/book-publisher-small-150x150.jpgnopCommerce multi-store for a book publisher
https://isdk.pro/wp-content/uploads/clinic-small-150x150.jpgRoutine automation with Office 365 and Teams chatbot
https://isdk.pro/wp-content/uploads/SharePoint-in-a-business-school-150x150.jpgSharePoint Online and Office 365 in a business school
https://isdk.pro/wp-content/uploads/SharePoint-for-a-DMS_ed-small-150x150.pngSharePoint 2019 Document Archive
https://isdk.pro/wp-content/uploads/nopCommerce-upgrade-case-featured-400-200-150x150.pngnopCommerce Upgrade to .NET CORE
https://isdk.pro/wp-content/uploads/Harman-JBL-ecommerce-case-featured-400-200-150x150.pngHigh-traffic eCommerce webstore Harman.club
https://isdk.pro/wp-content/uploads/Herbalife-banner-400-200-150x150.pngE-Commerce Omni-Channel
https://isdk.pro/wp-content/uploads/hr-sharepoint-trainings-home-400-200-150x150.pngEnterprise SharePoint Portal. HRM-Trainings
https://isdk.pro/wp-content/uploads/Automobile-company-sharepoint-hr-portal-400-200-150x150.pngSharePoint HR-Portal – Employee Request Approvals

Contact us

  • USA Austin, TX
    +1 737 2413109

    GERMANY Berlin
    +49 15233977274

    BENELUX (BELGIUM, Antwerp)
    +32 484 40 10 53

    RUSSIA Moscow
    +7 495 651 66 62

    LATVIA Riga
    +371 27869927

  • [email protected]
  • https://isdk.pro
  • https://www.linkedin.com/company/isdk/
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