TAKE ADVANTAGE OF MICROSOFT TECHNOLOGY WITH DYNAMICS 365 AND NOPCOMMERCE STORE
Is your company actively using Microsoft Dynamics 365 product line? If so, then you can leverage its full potential combining your webstore built on nopCommerce with the power of Dynamics ERP and CRM functionality. Microsoft brings you variety of integration options using direct peer-to-peer interaction or middleware tools like Azure Queue Storage or Azure Service Bus enabling robust and reliable infrastructure
- Customer data
- Product catalog
- Stock availability
- Order tracking
- Tier and specific pricing
- Tax options

Integration Case - Customer orders

In most cases, data and business rules go in one direction from a CRM/ERP to a webstore (e.g. warehouse data, discounts, etc.). However, some scenarios like customer and order creation and updates might require bi-directional data exchange
TWO-WAY INTEGRATION
- New customers
- Updates to existing profiles
- New orders
- Order shipping and tracking information
- Order returns
Thus, when creating an integration, all possible business cases should be taken into account. For example, customers can place an order through a website or by calling a company’s call-center. In this case both online and phone orders should be created and become visible in both systems – webstore and CRM/ERP
ONE-WAY: DYNAMICS365 -> NOPCOMMERCE
- Customers quotes and wishlists
- Customer roles and specific pricing
- Tier pricing
- Non-registered guest shoppers
- Taxes – EU VAT / US sales tax / Aussie GST
- B2C and B2B tax specifics
- Exempt products and customers

Integration Case - Catalog and Inventories

Displaying correct stock level on a site is crucial for any webstore. Businesses with a large number of product categories and items should pay special attention to it. And for retailers having more than one selling channel it becomes essential.
ONE-WAY: DYNAMICS365 -> NOPCOMMERCE
- Product items
- Non-returnable goods
- Special attributes and conditions
- Stock availability
- Warehouse – pickup and handover
nopCommerce 4.xx .NET CORE (Dynamics365 integration specifics)
When it comes to nopCommerce and Dynamics 365 integration, there are specific things to be considered. With newer nopCommerce versions (4.0 and higher) based on .NET CORE, you are limited in available integration options. Only Dynamics Web API approach will work for nopCommerce .NET CORE. The full list of Dynamics365 integration methods is listed below
- Web API (works for nopCommerce 4.xx)
- Software Development Kit (SDK)
- XRM application
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